Witryna2. “The Wright Amendment is a pain in the ass, but not every pain in the ass is a constitutional infringement.” – Herb Kelleher 3. “Treat your employees like customers.” – Herb Kelleher 4. “It takes nerves of steel to stay neurotic.” – Herb Kelleher 5. “Think small and act small, and we’ll get bigger.Think big and act big, and we’ll get smaller.” WitrynaHerb Kelleher Quotes. Think small and act small, and we'll get bigger. Think big and act big, and we'll get smaller. ... Your customers come back, and that makes your shareholders happy. Start with employees and the rest follows from that. 40. You must be very patient, very persistent. The world isn't going to shower gold coins on you just ...
How Herb Kelleher’s Leadership Traits Made Him and ... - NetSuite
Witryna22 lis 2024 · Stephen Cannon, the former president and CEO of Mercedes-Benz USA told Forrester. “Imagine your customer is your best friend — listen to their concerns, be a shoulder to lean on, and then shift the focus from what went wrong to how you can help make it right.”. Rachel Hogue, Azazie customer service manager. Witryna20 paź 2024 · Top 10 Most Famous Herb Kelleher Quotes (BEST) “Your employees come first. And if you treat your employees right, guess what? Your customers come … inteplast lewistown pa
60 Great Customer Service Quotes to Inspire Your Team - Fast …
Witryna1 cze 2004 · The airline industry is a tough place to make a buck: too many competitors, price-sensitive customers, high capital intensity, boom-or-bust cyclicality, powerful suppliers, and often intransigent unions. Nevertheless, Herb Kelleher, the cofounder and chairman of Southwest Airlines, created the sort of value that any company leader … Witryna15 kwi 2014 · 4: It Results in Worse Customer Service. Rosenbluth International, a corporate travel agency since bought by American Express, took it even further. CEO Hal Rosenbluth wrote an excellent book about their approach called Put The Customer Second - Put your people first and watch'em kick butt. Witryna4 sty 2024 · First published on Fri 4 Jan 2024 08.02 EST. Herb Kelleher, the co-founder of Southwest Airlines and pioneer of low-cost aviation, “without whom there would be no Ryanair”, has died aged 87 ... john d. riach newburgh ny