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How to Conduct a Successful Competitive Analysis - U.S. Chamber
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WebApr 5, 2024 · The first step to doing a competitive analysis is identifying your competitors. There are two types of competitors: direct and indirect. A direct competitor is one that is offering the same product or service and targeting the same customer base as your business. An indirect competitor is one that sells similar products but targets a … WebAutomatically surface any friction across all touch points and guide frontline teams in the moment to better serve customers. Overview PRODUCTS Digital Care Location Solutions Digital Experience Analytics Customer Journey Optimization Quality Management Contact Center Analytics CrossXM Website and Mobile App Feedback eBook WebDec 2, 2024 · Step 2: Find Competitors’ Websites with Keyword Research Start a Seed List of Keywords. Before you can overtake your competitors in organic rankings, you need to have an idea of what kind of keywords they’re targeting. Knowing these keywords will also help you expand your master list of competitor websites. shelley rollins